Frequently Asked Questions
Find answers to our most common questions here
What types of furniture do you offer?
We specialize in custom-made sofas and beds, crafted to suit your unique style and space.
Are your sofas and beds customizable?
Yes, all our sofas and beds are fully customizable to ensure a perfect fit and design for your home.
What materials are used in your furniture?
We use high-quality, durable materials for both comfort and longevity, ensuring each piece meets our quality standards.
How do I place an order?
Simply browse our collection, select your preferred item, and follow the checkout process. For custom inquiries, contact us directly.
What is the average delivery time?
Orders are typically delivered within 2–4 weeks, depending on customization and location. We will keep you updated on your order status.
Do you offer a warranty on your products?
Yes, all our furniture pieces come with a warranty to guarantee quality and customer satisfaction.
Can I return or exchange an item?
We accept returns within 14 days of delivery if the item is in its original condition. Custom pieces may have specific return policies.
How can I contact customer support?
You can reach our support team via email at dluxefurnishings@outlook.com or by calling 07852921251.
Do you offer any discounts or promotions?
Yes! We are currently offering 20% off for our grand opening until Christmas. Sign up for our newsletter to stay updated on future offers.
Is shipping free?
We offer free UK shipping on all orders. Additional shipping fees may apply for international deliveries.